Role of Renal Social Worker

Social Workers in Health
Society of BC

 

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The Role of Renal Social Worker in Introducing the Advanced Directives -
Renal Program, Penticton Regional Hospital

by Zhila Schofield

Talking with all Renal Program Clients:

The intent of the Advanced Directives initiative is that, if possible, every client in the Renal Program Penticton Regional Hospital completes and signs the advanced directives form. The title of this form is “Patient Directive for Life Support”. The role of the Renal Social Worker is to prepare the clients for this process. The social worker approaches each client with the principle of respect for autonomy, and assists them to achieve a sense of control amidst managing their chronic condition.

The Renal Social Worker does the following:

  • Introduction regarding the advanced directives by showing the client a copy of the form, explaining what it is for and why it needs to be done. The client becomes aware that the Nephrologist will speak to them in more detail about filling out this form.
  • Informing the client that he/she can change his/her mind at any time, and the form will be changed accordingly.
  • Inviting questions and clarifying misunderstanding or misconceptions.
  • Giving the option to bring along a partner, relative or a friend to the session with the Nephrologist to fi ll out the form.
  • Explaining to the clients that after the form is signed, the Nephrologist will witness the signature. A copy of the form will be given to the client, a copy will be faxed to their family physician, and the original will become part of the Health Record.
  • Validating the psycho-emotional impact of what had been discussed.
  • Suggesting longer individual appointments if client becomes quite distressed and needs further counselling.
  • Making follow up personal calls to touch base with more distressed clients.
  • Giving the client the option of not discussing the advanced directives, if the timing is not right because expression of frustration being too great, crisis in the family, etc.

Process Feedback thus far:

At this point all the Hemodialysis, Home Hemodialysis, and Peritoneal Dialysis clients have been introduced to this form.

We are now in the process of having it introduced to all the Renal Health Clinic clients. Client reactions thus far have ranged from expressing indifference to feelings of depression, becoming quite upset, and not willing to be introduced to the concept, never mind discussing it with the MD or signing the form. Although I do not have any statistics to show, I can say that the majority of the clients have not expressed diffi culty with the process, and have not shown any symptoms of distress or expressions of sadness. Some of the positive expressions of clients regarding the process have been in the form of giving compliments to Penticton Regional Hospital Renal Program stating that this would make things easier for them, that they had already done their living will and this was similar and they did appreciate doing it specifically for Renal Program too. Some clients have been so ready for such a process that would start giving their Answers to the Renal Social Worker before even meeting with the MD.

 


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